Looking for a last minute gift?
Give the gift of entertainment with our P&J Live Ticketmaster gift card
The P&J Live eGift Card is the perfect gift - you just order online and instead of waiting for a plastic card through the post, we'll email all the details directly to the person you're giving it to. We can do that straight away, or you can choose a specific date – it's completely up to you.
#givethegiftofentertainment
Full T&Cs can be found here.
- Can I send a personal message with eGift Card?
Yes, you will be given the option to write a personal message when purchasing your eGift Card online. Your message will be included with your order.
- Can I order an eGift Card and then forward it to the recipient myself?
Yes, you can collect the e-Gift Card and forward the PDF to the recipient yourself if you prefer.
- Can I send the eGift Card to my email address and then print it out for the person I want to give it to?
Yes, you can send the e-Gift Card to your own email address. Once you have collected the e-Gift Card and received the PDF you can to print it off.
- When will I receive my e-Gift Card?
Your eGift Card will be sent within 2 hours to the specified email address. Please look in your spam/junk folder. If you still haven’t received it, please email [email protected], and include your booking ref. so we can find your booking.
- Can multiple eGift Cards be ordered in one transaction?
Yes, once you have selected the first eGift Card there is a button at the bottom of the screen (next to the “Go to payment” button), which says “add another eGift Card”. You can use these multiple times to add as many eGift Cards as you want, up to the basket limit of £250.00.
- If I don’t use all the balance on my Gift Card, can it be used later for another booking?
Yes, you can use your eGift Card to pay for multiple bookings until either the balance on the card reaches zero or the card expires.
- How do I redeem my eGift Card?
Select the tickets for your chosen date to see the P&J Live event. Once you’ve confirmed your selection you’ll proceed to the checkout page. On the checkout please select eGift Card as the method of payment. Enter sixteen digit eGift Card number, and the 3-digit security number/PIN. If there is still an outstanding balance once you have entered your eGift Card, you can either enter another eGift Card or select another method of payment (credit/debit card), until the total balance is cleared, and the booking is complete.
- Where can I find my 3-digit security number/PIN?
The security number/PIN will be contained in the pdf that you receive by email once you follow the link to collect your eGift Card.
- How do I check the balance on my eGift Card?
You can check your balance here
- What happens if the Gift Card /e-Gift Card becomes lost or stolen?
Your eGift Card will be sent via email and you will have the ability to download a PDF version, which you can save for your convenience.
The Gift Card is not replaceable if lost or stolen, so it's very important that you keep them safe until you're ready to make a booking.
Frequently Asked Questions
- How can I buy a VIP View Bar Upgrade?
You can purchase a VIP View Bar Upgrade to selected events here. It includes early access, fast-track entry, complimentary drink on arrival and access to the View Bar before, during and post-show.
- How can I purchase tickets for a concert at P&J Live?
Tickets are available from our ticketing agents Ticketmaster on www.ticketmaster.co.uk and Seat Unique on https://pandjlive.seatunique.c...
P&J Live do not sell tickets directly.
- How do I register for access to venue presale?
For certain events, venue presale tickets might be on offer. This means you'll be access tickets before they go on general sale.
To gain access to our exclusive venue presale, sign up to our newsletterhere and we will send you an email with the presale link for tickets go on general sale! Please note you'll need to be signed up at least an hour before the sale starts!
Tip: Also follow us on Facebook, Twitter and Instagram to stay updated.
- How can I book a table at 195 Bar & Grill?
Our 195 Bar & Grill offers a unique dining experience before selected shows at P&J Live. You can check availability and book a table here.
- Will I be able to purchase food at P&J Live?
There is a wide range of food and beverage options available to purchase for concerts and events, including catering outlets offering a variety of hot food options.
Please note - it is against venue policy to allow patrons to bring in their own food and drink to the venue. At P&J live it is our aim to be completely cashless, all of our bars, kiosks and restaurants accept card payments, this is more efficient, safe and ensures a speedy transaction. There are therefore no cash machines on the TECA site.
- Is there parking available at P&J Live?
Yes, there is parking available on-site at P&J Live.
There are various ways to pay for your parking at P&J Live
On site payment machines: We accept both cash and card payments on site, pay on exit is required by entering your vehicle registration at any one of our machines located in the car parks. Please note payment machines only take coins and not notes.
APCOA Connect App: Up to 24 hour after you have left the venue, you can pay for your parking on the APCOA Connect App. Once you have downloaded the app, use location code 6680 for the Sub-T Car Park (underground) and location code 2356 for the Surface Car Park.
You can also pay for parking via the APCOA website here, click which car park you parked in and then you will be able to pay for parking.
- Can I pay by cash within P&J Live?
At P&J Live it is our aim to be completely cashless, all of our bars, kiosks and restaurants accept card and contactless payments. This is more efficient, safe and ensures a speedy transaction.
There are no cash machines on the TECA sites.
- What bus can take me to P&J Live?
Regular buses will be coming in and out of the complex daily for public use. Details on bus routes and operators are still in discussion and any updates will be posted on the getting here page of the website.
Currently, the Stagecoach Bluebird Jet Service 727 runs regularly from Aberdeen City Centre to Aberdeen Airport, stopping in the TECA site.
- How do I purchase accessible seating for a show at P&J Live?
All the tickets for our Special Access Platform are sold via our ticket agent Ticketmaster.
Further information on accessibility at the Venue can be found on our Accessibility page.
