Getting the best from your show experience

Getting the Best From Your Show Experience

30 March 2023

With incredible sound and an electric atmosphere, we know shows are a place to have a great time, however, it can sometimes be a little daunting to those who aren’t used to larger crowds.

That’s why we’ve pulled together our top tips to help you fully enjoy your experience and to make sure you always feel comfortable in our venue.

Our top tips include:

    Arriving in good time

    Arriving in good time

    The time on your ticket is the time that the doors to the venue open. We recommend arriving in good time for the beginning of the show to enable you to pass through our security checks. Specific show timings will always be emailed to the registered ticket purchaser, but you can also find all details within the event’s listing on our website and on social media.

    Cooperating with our crew

    Cooperating with our crew

    At larger events you might see some furry four-legged pooches and their police handlers in the venue. These dogs are here to keep you safe. Please give them room and they will quietly fulfil their important roles.

    Staying Hydrated

    Staying hydrated

    This might sound simple, but it is so important, especially if you’ll be spending a long time in a crowded place. P&J Live offers free water from various water coolers in and around the venue, from different points along the safety barrier, or you can simply ask for tap water at one of our kiosks.

    Set up a meeting point

    Setting up a meeting point

    It’s easy to lose your friends in a big crowd. This is why we suggest that you agree on a designated meeting place where you can all meet up should you get separated from others in your group.

    Take a break

    Take a break

    While it may be tempting to stand as close to the stage as possible throughout the whole show, it can get really hot right at the front, especially if you are a little on the shorter side. By taking a break and moving to a cooler, less busy spot it won’t take away from your experience.

    Making us aware

    Making us aware

    Stay vigilant and be aware of what’s going on around you. If at any time during a show you want to report anything or would like some assistance from our team, you can send us a text message or WhatsApp and we will gladly assist. Text: 0788 886 6337.

    Alternatively, at our larger shows, we often have welfare crew dotted around the venue. You can find them with purple bibs on and will offer you help to a quieter, safe space.

    Our venue security and stewards always have yellow jackets on – please ask them for help, whether it’s how to find your seat or the location of the restrooms, just let us know!

    Plan your journey home

    Planning your journey home

    After the fun, it’s a great idea to have a plan in place to ensure you get home safely. Whether you’re getting picked up, getting the bus or taxi, or making your journey on foot, you can find more info about the transport options here or by visiting the event’s listing on our website.

    We look forward to welcoming you for the time of your life. Be Safe, Be Kind, Be Happy.

    Frequently Asked Questions

    How can I buy Premium tickets?

    You can see our hospitality packages here. To discuss premium experiences or package options, contact our team or purchase online via Seat Unique.

    How can I buy a VIP View Bar Upgrade?

    You can purchase a VIP View Bar Upgrade to selected events here. It includes early access, fast-track entry, complimentary drink on arrival and access to the View Bar before, during and post-show.

    How can I purchase tickets for a concert at P&J Live?

    Tickets are available from our ticketing agents Ticketmaster on and Seat Unique on https://pandjlive.seatunique.c...

    P&J Live do not sell tickets directly.

    How do I register for access to venue presale?

    For certain events, venue presale tickets might be on offer. This means you'll be access tickets before they go on general sale.

    To gain access to our exclusive venue presale, sign up to our newsletterhere and we will send you an email with the presale link for tickets go on general sale! Please note you'll need to be signed up at least an hour before the sale starts!

    Tip: Also follow us on Facebook, Twitter and Instagram to stay updated.

    How can I book a table at 195 Bar & Grill?

    Our 195 Bar & Grill offers a unique dining experience before selected shows at P&J Live. You can check availability and book a table here.

    Will I be able to purchase food at P&J Live?

    There is a wide range of food and beverage options available to purchase for concerts and events, including catering outlets offering a variety of hot food options.

    Please note - it is against venue policy to allow patrons to bring in their own food and drink to the venue. At P&J live it is our aim to be completely cashless, all of our bars, kiosks and restaurants accept card payments, this is more efficient, safe and ensures a speedy transaction. There are therefore no cash machines on the TECA site.

    Is there parking available at P&J Live?

    Yes, there is parking available on-site at P&J Live.

    There are various ways to pay for your parking at P&J Live

    On site payment machines: We accept both cash and card payments on site, pay on exit is required by entering your vehicle registration at any one of our machines located in the car parks. Please note payment machines only take coins and not notes.

    APCOA Connect App: Up to 24 hour after you have left the venue, you can pay for your parking on the APCOA Connect App. Once you have downloaded the app, use location code 6680 for the Sub-T Car Park (underground) and location code 2356 for the Surface Car Park.

    You can also pay for parking via the APCOA website here, click which car park you parked in and then you will be able to pay for parking.

    Can I pay by cash within P&J Live?

    At P&J Live it is our aim to be completely cashless, all of our bars, kiosks and restaurants accept card and contactless payments. This is more efficient, safe and ensures a speedy transaction.

    There are no cash machines on the TECA sites.

    What bus can take me to P&J Live?

    Regular buses will be coming in and out of the complex daily for public use. Details on bus routes and operators are still in discussion and any updates will be posted on the getting here page of the website.

    Currently, the Stagecoach Bluebird Jet Service 727 runs regularly from Aberdeen City Centre to Aberdeen Airport, stopping in the TECA site.

    How do I purchase accessible seating for a show at P&J Live?

    All the tickets for our Special Access Platform are sold via our ticket agent Ticketmaster.

    Further information on accessibility at the Venue can be found on our Accessibility page.

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