We are participating in the NHS Test & Protect scheme. For entertainment events specifically, lead booker details will be collected and shared for this in line with legal guidelines, and we’ll have NHS Track & Trace check-in codes for you to scan at entrances.
You must wear a face covering from the point of arrival at the venue, queuing to enter and at all times inside the building unless medically exempt or under 11 years of age or when consuming food and drink at your seat. If you are medically exempt you must instead wear a visor and we do ask that you download a medical exemption card available from gov.uk online and have this available to show during your visit.
For socially distanced events, a seating configuration in line with 2 metre plus guidelines will be in place within the arena, with one-way systems on concourses.
You must not attend an event if you have tested positive for COVID-19, are required to self-isolate or have suffered from COVID-19 symptoms within 14 days of the event.