Event Manager

The successful candidate will project ownership of allocated events; from conception to event delivery and debrief process, and manage and budget accordingly for internal costs and client recharges.

PURPOSE OF THE ROLE WITHIN THE ORGANISATION:

P&J Live is operated and managed by ASM Global, the largest venue operator in the world, which leverages the experience of managing and operating venues to provide consulting advice to owners, to deliver world-class venues.

ASM Global is the world’s largest and most trusted venue management and services company operating the most prestigious entertainment, sports, and exhibition venues spanning five continents, with a portfolio of more than 300 stadiums, arenas, convention centres, entertainment districts, theatres, amphitheatres, and equestrian and recreational centres. From Aberdeen to Anchorage, and Sydney to Stockholm, our venues connect people through the power of live experiences.

The Event Manager will project ownership of allocated events; from conception to event delivery and debrief process. Manage and budget accordingly for internal costs and client recharges. Ensure customer experience is managed at all levels.

Key Duties:

  • Project Owner of allocated events – manage the event from inception to go live and finally through to invoice and debrief stage. This includes taking responsibility for all aspects of the event delivery i.e. staffing, cleaning, catering, AV/IT, Technical, security etc. Creation of a project team by project owner to ensure delivery on time on budget and safely
  • Assist other teams with the planning and delivery of other events from an operational aspect.
  • Assist and support Event Manager with their allocated events as required
  • Ensure that procedures are adhered to so additional costs are agreed and signed off by the client for any additional charges not included in the original contract or booking form
  • Ensure all events are correctly signed off and ready for Finance to issue invoices
  • Ensure that all relevant event paperwork is in place including final plans, POs, correspondence, health and safety risk assessments, insurance documents and any other required paper trail and is filed in Venue Opps
  • Process Venue Opps for each event ensuring all relevant information and scripting is produced to allow detailed brief of all internal business units
  • Develop and maintain customer relationships. Meet and greet clients, advise clients of HS&E procedures, assist clients and their delegates, monitor the event over the course of the day to ensure we are delivering in all aspects of the event
  • Upsell where appropriate services provided by P&J Live and approved partners such as Exhibition Services, Bespoke Stage sets and light and sound packages.
  • Ensure that all signage, health and safety and emergency procedures are in place and communicated to clients for each event.
  • Ensure cleaning, heating, security and event times are set up and resourced
  • Ensure defects in property and equipment and identified and reported

The above is an outline of key duties and accountabilities, rather than an exclusive or exhaustive list of responsibilities. The post holder is expected to undertake any tasks which may reasonably be expected within the scope of the position.

Knowledge & Qualifications:

  • IOSH qualification/Health and Safety/Risk Management (Desirable)
  • Minimum of HND in in Business, Leisure or Events discipline
  • Project Management (Desirable)
  • Crowd Dynamics (Desirable)
  • Must have right to work in the UK

Skills:

  • Ability to communicate at all levels
  • Project planning and management
  • Eye for detail
  • Team worker and motivator
  • Negotiation and persuasion
  • HS&E knowledge and understanding
  • Ability to multitask and work to tight deadlines

Experience:

  • Must have Conference, Exhibition, Live Music or Sporting Event Experience
  • Managing budgets and price setting
  • Event coordination and management
  • Risk management
  • Project planning
  • Customer Service
  • Event management system EBMS,Venue opps, Autocad (Desirable)

CV and covering letter should be emailed to Patrick Lynn, Head of Event Management: [email protected]

Posted on:

Position:

Full Time

Applying:

Covering letter, detailing your experience in this field, and CV should be sent to:

By email

Patrick Lynn, Head of Event Management

Email: [email protected]

By post

FAO: Patrick Lynn

P&J Live
East Burn Road,
Stoneywood,
ABERDEEN,
AB21 9FX

Frequently Asked Questions

Is there parking available at P&J Live?

Yes, there is parking available on-site at P&J Live.

There are various ways to pay for your parking at P&J Live

On site payment machines: We accept both cash and card payments on site, pay on exit is required by entering your vehicle registration at any one of our machines located in the car parks.

APCOA Connect App: Up to 1 hour after you have left the venue, you can pay for your parking on the APCOA Connect App. Once you have downloaded the app, use location code 6680 for the Sub-T Car Park (underground) and location code 2356 for the Overground Car Park.

Is there parking charges?

Up to 3 hours - £3.50

Up to 8 hours - £10.00

Please find full details on our parking tariff here. Please pay on exit by entering your car registration

How can I pay for parking?

On site payment machines: We accept both cash and card payments on site, pay on exit is required by entering your vehicle registration at any one of our machines located in the car parks.

APCOA Connect App: Up to 1 hour after you have left the venue, you can pay for your parking on the APCOA Connect App. Once you have downloaded the app, use location code 6680 for the Sub-T Car Park (underground) and location code 2356 for the Overground Car Park.

Can I drop off and pick up someone without paying parking fees?

If you are dropping off or picking someone up from an event, please note the maximum wait time in our car parks is 30 minutes. Parking charges will apply if your car is within the car park for more than 30 minutes. This also applies if you cannot find a space, you will not be charged if you exit the car park within 30 minutes.

How can I purchase tickets for a concert at P&J Live?

Tickets are available from our ticketing agent Ticketmaster on www.ticketmaster.co.uk or by calling 08444 77 9000.

P&J Live do not sell tickets directly.

What time is the Box Office open?

Our box office at P&J Live will be open on concert days only. This will be open from 17:30 on the date of the show only and closes once the main act comes on stage.

If you have any ticketing or box office queries contact [email protected]

Will I be able to purchase food at P&J Live?

There is a wide range of food and beverage options available to purchase for concerts and events, including catering outlets offering a variety of hot food options.

Please note - it is against venue policy to allow patrons to bring in their own food and drink to the venue. At P&J live it is our aim to be completely cashless, all of our bars, kiosks and restaurants accept card payments, this is more efficient, safe and ensures a speedy transaction. There are therefore no cash machines on the TECA site.

How do I get to P&J Live from outside Aberdeen?

Getting into Aberdeen has never been easier with the completion of the new Aberdeen Western Peripheral Route.

P&J Live is located close to Aberdeen airport, six miles northwest of the city centre you can reach the venue using a range of transport options.

For more details see our Visiting page.

Are there cash machines available at P&J Live?

There will be no cash machines on site, however contactless payments are welcome.

Can I pay by cash within P&J Live?

At P&J Live it is our aim to be completely cashless, all of our bars, kiosks and restaurants accept card and contactless payments. Please note we do have some cash only queues, please ensure you are in the correct queue. This is more efficient, safe and ensures a speedy transaction.

There are no cash machines on the TECA sites.

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